June 9, 2025
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5
Mins Read

Business observability – a new frontier in enterprise asset visibility

Anush Mohandass
Sundari Mitra
Asato brings real-time clarity to complex IT environments by unifying usage, cost, access, and context into one intelligent, metadata-driven platform. Instead of static dashboards, it enables business observability—helping teams ask better questions and act with confidence.

We’ve seen this story play out countless times: enterprise leaders are flooded with data - charts, logs, reports - yet still struggle to make confident decisions. Not for lack of information, but for lack of insight and, more critically, a lack of orientation toward the problem. Decisions are too often guided by gut instinct or fragmented anecdotes, not by a unified, data-backed understanding of what’s truly happening.  

In complex enterprise IT environments, where systems span software, hardware, cloud infrastructure, and human processes, understanding how assets interact, where bottlenecks form, and how risks propagate remains elusive. Every system produces data. Every team builds reports. But the business? Too often, it’s running blind.  

That’s why we started Asato.

The name “Asato” comes from a Sanskrit phrase meaning “from darkness to light, from unreal to real” a transformation mirrored also in Japanese etymology. It speaks to our founding belief: that clarity is not a matter of more data, but of better understanding. We’re not here to add another dashboard. We’re here to illuminate what matters.

We call this shift Business Observability.

From darkness to light

Modern enterprises are drowning in dashboards:

  • Finance tracks GL codes and cost centers.
  • Procurement manages contracts & renewals, often disconnected from actual usage.
  • Engineering reviews usage graphs and CI/CD pipelines.
  • Security monitors SIEM alerts and incident queues.
  • Identity teams assign roles but can’t track how assets are actually used.

And the CIO’s office? Juggling a dozen disconnected tools, each optimized for a silo, none telling the whole story.

Imagine a CIO asking a simple question: “Why did our SaaS spend spike 18% last quarter?”

Too often, the answer requires:

  • Manually compiled spreadsheets
  • Screenshots from billing portals
  • A Slack ping to someone who “might know where to look”

It’s not just inefficient. It’s fragile, reactive, and fundamentally unscalable. The legacy analytics stack (BI tools, static reports, hardcoded pipelines) was built for a world where data was structured, predictable, and controllable. But today’s world isn’t static. Teams re-org. Risk surfaces shift. AI agents are working alongside human employees. IT systems and ecosystems evolve by the week.

And, when your questions evolve faster than your tools, the business gets left behind. An OODA (Observe, Orient, Decide, Act) Loop with a missing orientation step. When "orientation" fails, the rest of the OODA loop falls apart.

Business observability: A new layer of intelligence

Business Observability is not a prettier dashboard. It’s not just visibility. It’s about asking the questions that matter, like a human would, and getting answers that are current, contextual, and actionable. Questions like:

  • “Which teams are overspending on unused SaaS licenses?”
  • “Given current usage trends, when will we hit our cloud compute budget threshold?”
  • “Which assets haven’t been accessed in 60 days, and why are they still tagged high priority?”

At Asato, these answers emerge from rich metadata: usage, cost, access, lineage, and context. All brought together by a system designed for clarity. We’re not retrofitting BI analytics or rebranding reports. We’re building a new cognitive layer that understands operational reality and recommends intelligent next steps.

Amplifying human judgement, not replacing it

We don’t believe in replacing people with AI. We believe in augmenting human judgment, scaling best practices, and eliminating blind spots. We’ve built Asato to be powerful without being overwhelming. At its core we are:

  • Intelligent Agents grounded in metadata that can execute workflows
  • Data Products with governed, reusable insights that span teams & timeframes
  • Asset Knowledge Graph that maps relationships between assets, users, cost, and usage, serving as the connective tissue for answering business-critical questions

All of this is grounded in a 100% cloud-native stack, built with Kubernetes principles for modularity, scalability, and multi-tenant isolation. We integrate with commercial and open-source technologies: Vector databases and graph stores, LangGraph, agentic interfaces (MCP/A2A), and LLM APIs. We’ve designed our stack with AI not as an accessory, but as infrastructure.

This isn’t AI as a bolt-on. It’s AI as backbone, supporting the entire journey from question to insight to action. That means:

  • Giving platform teams clarity on how customer SaaS environments are actually used
  • Helping finance tie spending to value
  • Enabling engineering and ops to speak a common language about compliance, access patterns, and ownership
  • We don’t define policy. We show where it’s drifting.
  • We don’t enforce security. We illuminate where trust boundaries are thinning.

Business Observability isn’t just a product. It’s a mindset shift, from reactive firefighting to confident navigation.

What’s next

This is just the beginning. In the coming weeks, we’ll share more on how we’re building the Asato platform:

  • Our approach to metadata-driven data products
  • How our agentic interface works in practice, built with LangGraph and Asato’s MCP execution layer
  • Multi-tenant ingestion and governance strategies that unify usage, spend, and access into a single intelligence plane

Business Observability isn’t a better version of the old world. It’s the beginning of a new one.

This is the future we’re building at Asato.