At Asato Corporation (”Asato,” “we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our IT Asset Optimization Platform and visit our website.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction
Asato provides a platform designed to help Chief Information Officers (CIOs) oversee their IT infrastructure by gathering data from all IT assets to form a semantic layer. This layer leverages AI and machine learning to automatically draw insights and recommend actions, enabling CIOs to manage systems, users, compliance, and respond to critical incidents confidently from a single dashboard.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following personal information when you interact with our services:
- Name
- Email Address
- Company Name
This information is collected when you:
- Register for an account
- Subscribe to our newsletters
- Request customer support
- Participate in surveys or promotional activities
2.2 Information Collected Automatically
When you access our website or services, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages viewed, time spent on pages, navigation paths
- Cookies and Similar Technologies: We use cookies to enhance user experience and analyze website performance
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Maintaining Services: To ensure our platform operates efficiently
- Communication: To notify you about changes, updates, or offers related to our services
- Customer Support: To address inquiries, complaints, and technical issues
- Marketing and Promotions: To send you information about new features, events, and promotional offers
- Website Analytics: To monitor usage patterns and improve our website and services
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.
5. Sharing and Disclosure of Information
5.1 Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our services (“Service Providers”), provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
6. Data Security
We prioritize the security of your personal information and implement industry-standard measures to protect it, including:
- Encryption: Data encryption in transit and at rest
- Secure Servers: Hosting on secure servers with firewalls
- Access Controls: Restricting access to personal information to authorized personnel only
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically for 30 days unless a longer retention period is required or permitted by law. After this period, we will delete or anonymize your data.
8. Your Rights and Choices
8.1 Access and Correction
You have the right to access and update your personal information. You may request to review, correct, or delete your personal data by contacting us at support@asato.ai.
8.2 Opt-Out
You may opt-out of receiving marketing or promotional communications from us by following the unsubscribe link in those emails or contacting us directly.
9. International Data Transfers
We do not transfer your personal data internationally. All data processing activities are conducted within the United States.
10. Third-Party Links and Services
Our website and services may contain links to third-party websites or services not operated by Asato. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the Privacy Policy of every site you visit.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@asato.ai, and we will take steps to remove such information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by:
- Email Notification: Sending an email to the address provided
- In-App Notifications: Posting a notice within our services
- Updated Effective Date: Posting the new Privacy Policy on this page with an updated effective date
Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.
13. Legal Compliance
We comply with applicable data protection laws and regulations, including but not limited to:
- California Consumer Privacy Act (CCPA): Providing California residents with specific rights regarding their personal information
- General Data Protection Regulation (GDPR): Ensuring data protection and privacy in the European Union (Note: Since we do not transfer data internationally, GDPR may not apply, but we strive to uphold its principles)
14. Data Deletion Policy
Upon your request or when your personal data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize your personal information, unless retention is required by law.
15. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us:
- Email: compliance@asato.ai
- Mailing Address: Asato Corporation, 2033 Gateway Place, Suite 626, San Jose, CA 95110, United States
By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.